At Turkish Products Supply, we want you to be fully satisfied with your purchase. If you’re not completely happy, or if there’s an issue with your product, we’re here to help.

📦 Returns Policy

✅ Eligibility for Returns:

  • Items must be returned within 14 days of delivery.
  • Products must be unused, in original packaging, and in resellable condition.
  • Food or perishable items are not eligible for return due to health and safety regulations.
  • Customized or made-to-order items are non-refundable, unless defective.

🔄 How to Request a Return:

  1. Email us at [suppliers@turkish-product.com] with:
    • Your order number
    • Product name
    • Reason for return
  2. Once approved, we’ll send return instructions.
  3. You are responsible for return shipping costs unless the item is defective or incorrect.

💸 Refunds:

  • Once your return is received and inspected, we will issue your refund within 5–7 business days.
  • Refunds will be made to the original payment method.

🛡 Warranty Policy

We stand by the quality and authenticity of our Turkish products. We offer a limited warranty for manufacturer defects.

🕒 Warranty Coverage:

  • General items: 30 days from delivery
  • Woods or mechanical items: Up to 6–12 months (see product details)
  • Food and perishable items: No warranty, but please report any delivery issues immediately

❌ Not Covered by Warranty:

  • Damage from misuse or accidents
  • Wear and tear
  • Improper care or alterations
  • Damage during shipping (see our Shipping Policy)

📝 How to Make a Warranty Claim:

Contact us at [suppliers@turkish-product.com] with:

  • Your order number
  • Description of the issue
  • Clear photos/videos showing the problem

We will respond within 2–3 business days.

🛠 Resolution Options:

  • Replacement
  • Store credit
  • Refund (partial or full)

We may request the item be returned before resolution.

❗ Additional Notes

We reserve the right to decline any claim that doesn’t meet the stated criteria.

Returns and warranties are valid only for purchases made through our official website[Turkish products supply].